For major events, as many as 50% of purchase attempts can come from bots. They snap up tickets meant for real fans, flood resale markets, drain rightsholder revenue, and erode trust.
S-PROTECT safeguards your most valuable moments. This advanced security layer of SECUTIX blocks bots and bad actors, verifies real fans during high-demand sales, guarantees ticket authenticity, and secures operations with enterprise-grade controls.
Built into the SECUTIX ecosystem, S-PROTECT protects rightsholder revenue, protects fans, and protects your IT from day one. Security isn’t an add-on at SECUTIX - it’s in our DNA.
The gamechanging security benefits

Stop bots and fraud
Stop bots and fraud with advanced detection at queue and checkout, using velocity, device, and behaviour signals with adaptive rules. Rate-limiting, anomaly response, and cancel-and-recapture capabilities keep fraudulent stock out of circulation.

Protect rightsholder revenue
Reduce scalping and chargebacks, reclaim fraudulent tickets, and keep value in the ecosystem through controlled resale and transfers.

Protect fans
ID verification, fair-access policies with auditable outcomes, and secure peer-to-peer transfers to ensure real fans get fair access.

Prove ticket authenticity
Cryptographically secure mobile tickets that can’t be cloned, with full traceability for provenance, resale, and compliance.

Enforce policies at scale
Membership gates, lotteries, geo/IP restrictions, and custom sales rules.

Secure operations
Enterprise-grade resilience for peak and hostile traffic, operator SSO/MFA, role-based access, audit logs, and alerts for real-time monitoring.

Operate with confidence
Clear dashboards, monitoring, and audit trails for rapid response and compliance.
A suite of cutting-edge features
- BotProtect: Our integration with DataDome detects and blocks bots, scripts, and high-velocity abuse.
- TrueFanID: Verifies legitimate fans for on-sales, lotteries, and restricted lists.
- Fraud detection and remediation: Flags scalpers, enables cancel and recapture.
- Ticket authenticity and traceability: Secure, traceable mobile tickets at all times.
- PeakProtect: Our queueing system ensures that your ticketing is up and running, even during peak traffic times.
- Secure transfers: Controlled, identity-checked peer-to-peer transfers.
- Operator security: SSO/MFA, audit logs, and granular permissions.
- Platform shielding: Rate-limiting, anomaly detection, resilience against DDoS-style traffic.

