When all is going to plan, ticketing is never on the visitors’ mind. Your fans and audience are simply present to enjoy the experience of each sport game, cultural performance or exhibition.
And yet, all event organisers know that behind every smooth fan journey is a ticketing back office doing the heavy lifting, pricing, seating, quotas, data - all of it in real time.
At SECUTIX, we provide one solution and one back-office where your whole team can manage ticketing, build and manage seating plans, set pricing and quotas, run upsell and cross-sell offers, and track fan data, all without switching between systems. Need to open a new price band, adjust a seating layout, push a membership upgrade, or send a multi-channel update to fans, in multiple languages or currencies? It's all handled from the same place.
So, we're pulling back the curtain. In these brand-new videos, you'll see how SECUTIX's back-office works: the screens, the workflows, the features your team uses every day to grow revenue, protect every transaction, and turn one-time buyers into lifelong fans for both sport and cultural organisations.
SECUTIX for sport
This is the back-office for growing revenue, unlocking fan data, and securing every fan journey.
Launch lotteries in minutes. High-demand matches don't have to mean chaos. Set up a fair, transparent lottery in the SECUTIX back-office minutes, control allocation, and keep your best fans happy, without the queue, the bots, or the bad press.
Configure your seasons. Season tickets are your most loyal revenue stream. Build flexible packages, set renewal windows, and manage thousands of season ticket holders without spreadsheets or guesswork.
Track live sales performance. With our back-office, you can know what's selling, what's not, and why, exactly as it happens. Real-time dashboards mean you can act on demand the moment it shifts, not after the match.
Manage any quota and tariff. From members, to partners, sponsors, away fans and accessibility seating, every audience has different rules. Set and adjust quotas and pricing tiers without touching a line of code.
Advanced seat map. Build seat maps that reflect your real venue, with the flexibility to adapt as configurations change season to season.
- Follow the journey of every ticket. From purchase to resale to scan, every ticket leaves a trail. With SECUTIX’s back office you can track it end to end, spot fraud before it happens, and know exactly who's walking through your gates.
SECUTIX for culture
This is the back-office that puts visitors first, unlocks new revenue streams, and turns visitors into loyal audiences.
Memberships, benefits, and donations. Turn casual visitors into committed supporters with SECUTIX back-office. Manage tiered memberships, recurring benefits, and donation flows, all from a single system.
Schedule time slots. For cultural institutions, smooth entry starts with smart scheduling. Manage timed-entry slots for exhibitions and shows so visitors flow in steadily, not all at once.
Manage capacity in real time. Know exactly how many people are on-site, room by room, exhibit by exhibit, and adjust on the fly to keep the experience comfortable and safe.
Manage marketing campaigns. With full access to your visitor intelligence, our back-office lets you use your customer data to build campaigns that bring people back with the right message, to the right audience, at the right time.
Seat maps. Theatres, auditoriums, and performance spaces need precision. Build and manage seat maps that match your venue exactly, however complex the layout.
- Reports and analysis. Every ticket tells an invaluable story. With SECUTIX back-office, turn transaction data into clear reports that show what's working, who's coming back, and where your next opportunity is.
