Fighting scalper bots: Safeguarding your events for true fans

Scalper bots are a monumental threat to events today. They exploit vulnerabilities to grab tickets for resale, leaving genuine fans frustrated and disappointed. For big-ticket events, bots account for up to 50% of traffic. This hits all industries, with bots swamping the digital box office for high-demand sports events, Taylor Swift concerts and Hamilton shows. And they are only growing smarter as technology evolves. 

The result? A completely uneven playing field for real fans, while event organisers face mounting operational challenges. As scalping bots get smarter, staying ahead requires a cutting-edge, real-time solution. 

Every fan should have an equal shot at securing tickets for the events they love. But instead, malicious practices are making that a distant dream, damaging brand trust and undermining the efforts of event organisers who simply want to deliver the best experience possible. 

It's time to restore fairness in ticketing. And at SECUTIX, we are integrating that fairness into the very heart of our technology. Because every true fan deserves a fair chance.  

The typical "first-come, first-served" ticketing system heavily favours bots, which can act faster than human fans. At SECUTIX, we’ve taken speed out of the equation, so that no one has an unfair advantage. 

With our advanced Bot Protection and Smart Lottery System, we’ve developed an effective True Fan Advantage solution to keep the ticketing process fair and secure. These technologies combine to create a seamless queue management system that ensures a level playing field for every fan, without the chaos or frustration of scalping bots monopolising the process. 

The SECUTIX Bot Protection Performance Pack, powered by DataDome, is designed to safeguard your ticketing platform from malicious bots. This advanced solution provides real-time threat detection and instant bot blocking, ensuring that only genuine fans can secure tickets. 

Key features of the SECUTIX Bot Protect Performance Pack:

• Real-time threat detection: Our system monitors over 5 trillion signals daily to instantly detect and block scalper bot activity. 
• Machine learning algorithms: The platform adapts to emerging bot tactics, ensuring robust protection at all times. 
• Comprehensive coverage: Defense extends across all digital touchpoints, including websites, mobile apps, and APIs. 
• Scalability and performance: DataDome ensures minimal latency and a smooth user experience, even during high traffic events. 
• Real-time reporting: The DataDome dashboard provides instant visibility, empowering teams to act quickly and effectively. 

By continuously adapting to evolving threats, SECUTIX’s Bot Protection ensures that tickets go to the right people. The real fans, not scalping bots. This sophisticated technology is critical in protecting both your revenue and your brand trust, while providing fair access for all. 

Traditional ticketing systems often give an unfair advantage to those who can act the fastest, leaving many fans out in the cold. But with SECUTIX’s Smart Lottery System, we’ve turned ticketing fairness on its head. 

Unlike "first-come, first-served" systems, our lottery system offers a fair shot for every fan. It removes the need for speed and eliminates the pressure of competing with scalper bots. Here’s how SECUTIX’s innovative lottery system works: 

• Automated payments: Fans no longer have to worry about abandoning their purchase halfway through. SECUTIX automates payment capture, ensuring 100% of ticket orders are completed, something legacy systems couldn’t achieve. 

• Simplified seat assignment: Our system pre-assigns seats, so event organisers don’t need to manually assign them. This saves time and makes the process easier for everyone. 

• Instant ticket delivery: Once tickets are secured, they are instantly delivered straight to the fan’s mobile app, cutting out delays and additional steps. 

With SECUTIX, the whole process becomes smoother for organisers and fans alike, ensuring fair pre-queue management and a seamless experience from start to finish. 

At SECUTIX, we’re committed to providing fair access for all with our advanced ticketing security solutions. We’re not just fighting scalping bots; we’re building a future where real fans have the best chance to secure tickets for the events they love. This innovative approach reduces black-market activity, protects your revenue, and builds lasting trust with your audience. 

• Real fans, real advantage 
• Pioneering technology 
• Trusted, secure ticketing 

With fair pre-queue management systems in place, SECUTIX ensures that your ticketing process is secure, transparent, and fair for all. 

Happier fans, greater revenue, and fairer events 

With SECUTIX, you can rest easy knowing that your event ticketing is protected from malicious bots. Our advanced bot protection and smart lottery system deliver a smooth, secure experience for fans, ensuring they get a fair chance at tickets. The results? Happier fans, fewer bots, and more revenue retained in your ecosystem. 

Ready to make your events fairer and secure your ticketing? Let’s talk.