SECUTIX Business Services

Managing ticketing and event operations is complex, especially for those running one-off or irregular events. 
 

Rightsholders face multiple challenges: 

• Limited resources or expertise.
• Fragmented systems that don’t talk to each other.
• Limited control or access to customer data.
• Time-consuming tasks such as ticket setup, fulfilment, payments, customer service.
• And event-day pressure such as access control, VIP entry and ticketing issues. 

These challenges can reduce revenue opportunities, create operational risk, and ultimately impact the customer experience. 

That’s where SECUTIX Business Services steps in 

SECUTIX Business Services is our full event ticketing services solution. 

We combine our industry-leading SECUTIX product suite - S-360, S-MOBILE, S-PAY, S-CONNECT, S-PROTECT - with a complete layer of operational and strategic services. We go beyond providing the platform, and run ticketing and event operations with you - or for you. 

Our comprehensive event ticketing services include: 

• Advisory - strategy, pricing, business model, roadmap
• Marketing execution - sales and conversion optimisation
• Sales execution - campaign planning, sales operations
• Fulfilment - secure mobile ticketing and distribution through our industry-leading S-MOBILE app
• Onsite operations - staffing, access control, box office support
• Finance - payment collection, reconciliation, reporting
• Visitor care - multilingual support and helpdesk
• Integration & onboarding - API, BI, SSO, access control
• Promoter service - managing allotments, pricing, seatmaps and all core backend operations 

With us, you have one partner for every stage of the event lifecycle, so your event runs as smoothly as possible.  

Unlike traditional ticketing agents - where data sits on a third-party website and you only get limited marketing opt-ins - with SECUTIX, you are the data controller.  

You own 100% of your customer and transactional data. 

This unlocks: 

• Real-time insight. Know your visitors, personalise engagements and build stronger relationships.
• Revenue growth. Leverage deeper data to drive sustained, long-term monetisation.
• Superior customer experience. Deliver smoother purchase journeys and seamless event-day operations. 

Our model gives you the flexibility to evolve toward co-sourcing or insourcing as your event matures. 

A team of event ticketing specialists

Ticketing for major events is demanding, especially if you have a small internal team or occasional events. 

From pricing strategies to sales execution and onsite management, things can get overwhelming quickly. 

Our expert event ticketing team steps in as an extension of yours. 

We support you from planning to execution, including onsite event operations so your event runs flawlessly on the day.