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HomeResourcesCase StudiesCase study: Piccolo Teatro

A flexible platform driving new income streams and operational savings.

The Piccolo Teatro story

The iconic theatre in Milan worked with SECUTIX on a multi-year digital transformation of its digital infrastructure, resulting in a unified, intelligent, future-ready platform.  

 

Discover how they achieved:  

  • A significant amount of revenue generated via gift cards and donations since adopting SECUTIX. 
  • New revenue streams unlocked through targeted “Advantages” promotions
  • Three seasons completed on SECUTIX, with growing CRM maturity
  • Real-time Power BI dashboards powered by the SECUTIX Data Mart
  • Unified merchant account with S-PAY, reducing administrative overhead 

“Now we truly understand our audience: who they are, how they buy, and how to speak to them. SECUTIX is helping us shift from a product-centric theatre to a visitor-centric one.” 

Lo Dato Chiara

Marketing & Sales Manager, Piccolo Teatro