PAYMENT

The payments industry is full of complex challenges – from contracting with multiple providers, to managing multi-channel sales and gathering transaction data from various sources.

Working with global payment provider Adyen, we’ve created a centralised system that simplifies these challenges by offering end-to-end payment processing for every sales channel and payment method.

Our user-friendly web platform gives you real-time information on the status of every transaction and automated breakdowns of both your box office and online ticket store payments – including when and how they’re made.

Having all this information in one place makes it easier to resolve payment issues and easier to exchange sales data with your accounting system, without having to reconcile data from different providers.

Every year brings new payment methods and regulations to the market. But SECUTIX Payment Services will keep evolving, to ensure you’re always up to date with the latest technologies.

Using our platform, you can allow ticket buyers – both at home and abroad – to pay using whatever method they want. This makes the process easier and more convenient for your customers, so they’re more likely to complete their transactions.

Our contracts are simple, clear and comprehensive – saving you the time and cost of registering and negotiating terms with multiple payment service providers.

And because we control the full payment chain on your behalf, you’ll only have one partner to contact if you need help resolving any issues.

Getting set up on our payment system could hardly be simpler: we can onboard you via a link and configure your terminals remotely.

And if a terminal ever fails, just replace it with the spare device that we provide as standard: we’ll activate it remotely, so you can keep selling, without having to wait for an engineer to arrive on-site.

Our system has an Interchange++ pricing model, which clearly shows you the payment card costs: the acquirer markup, the card scheme fee and the interchange fee.

Instead of varying our markup for each payment method, we only ever invoice the cost to us, plus a fixed fee – which is the same in the EU and the US.

We’ve developed SECUTIX Payment Services with the help of our technological partner Adyen, which offers the highest conversion rate on the market, by proactively solving payment problems and detecting attempted fraud using its proprietary AI technology.

Our platform is equipped with a range of cutting-edge features that make the payments process as seamless as possible, so your customers are more likely to complete their transactions.