SECUTIX and The Wallet Crew partner to enhance mobile ticketing

SECUTIX, a global leader in ticketing solutions, today announces a partnership with The Wallet Crew (by Neostore), a SaaS platform for mobile wallets. The agreement enhances the already existing SECUTIX mobile solution by introducing capabilities for tickets available for Apple Wallet and Google Wallet.

It will further support occasional-use clients, such as festivals, seasonal events, and cultural venues that don’t require a year-round ticketing wallet. The partnership offers a solution that integrates effortlessly with the SECUTIX system.

Two of France’s most prestigious cultural institutions, and SECUTIX clients, Radio France and the Philharmonie de Paris, are early adopters of The Wallet Crew. Radio France, which hosts over 200,000 spectators annually at concerts and events, has dramatically improved event access and reduced its reliance on printed tickets by an estimated 30% (equivalent to 170,000 tickets) since integrating The Wallet Crew with the SECUTIX platform.

"Extended mobile ticketing needs to support more occasional use cases. It’s essential for the event experience. Today ticketholders rightly expect to enjoy smooth and quick access to events directly from their mobile devices,” said Marc Mazzariol, Senior Vice President of Technology at SECUTIX.

“The Wallet Crew platform, paired with SECUTIX’s ticketing platform, gives our clients access to the latest in digital ticketing while also guaranteeing maximum ticket security." 

The partnership will offer similar features to SECUTIX’s existing mobile solution, including push notifications, which trigger automated updates to ticket details, and real-time data sync with marketing and CRM tools to provide instant updates.

Davy Dauvergne, The Wallet Crew CEO, added: “At The Wallet Crew, we see mobile wallets as more than a ticketing tool. They are a powerful engagement channel. Through our partnership with SECUTIX, organisers can digitise all types of passes such as event tickets, memberships, and season passes and leverage the latest Apple and Google Wallet features to enhance the spectator journey. It is a new way to create seamless, personalised, and truly memorable experiences.”

The partnership spans across Europe, Asia, and the Middle East, helping SECUTIX clients of all sizes to modernise access, reduce costs, and elevate the spectator experience.