SecuTix 360° is designed to align business processes in the entertainment industry.

With your customers right at the heart of its operations, the system’s features will give you access to all you need to know, e.g. your latest communications, sales achieved per week or the success rate of your latest campaign.

The SecuTix 360° modules are all linked together to form a virtual circle:


 

SecuTix 360°is comprised of four main modules

Chart

Extended ticketing

  • Multichannel B2B and B2C sales (Internet, ticket counters, mobiles, call centres, agencies, EC)
  • Services and Support (calendar, shop, tours, e-services, etc.)
  • Management optimisation (seat planning editor, smart seating, pricing, etc.)

Customer Relationship Management & Marketing

  • Unique customer knowledge base (profile, history, behaviour, etc.)
  • Marketing campaign (promotion, loyalty programme, automated sales, etc.)
  • New products (segmentation, cross-selling, partnerships)

Strategic Reporting & Control

  • Strategic dashboard (scorecard, strategic charts, diagrams)
  • Analytical reporting (cross-analysis, drill-down, real-time)
  • Predictive analysis (yield management)

Access control

  • Definition of access rules
  • Ticket checking (electronic reader)
  • Management of security and visitor flow
  • Supply of mobile and/or stationary control systems